ReviewGlow
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ReviewGlow for Hotels

Every great stay deserves a 5-star review.

ReviewGlow sends review requests automatically at checkout — so guests who loved their stay leave a TripAdvisor or Google review before they have even reached the lobby doors.

★★★★★14-day free trial · No credit card surprises · Cancel anytime

Live review inboxAutopilot ON
J
James B.TripAdvisor
★★★★★

Stunning views, impeccable service. Our anniversary suite was beyond expectations.

5m ago
ReviewGlow autopilot — sending requests now
0%
Avg. increase in monthly TripAdvisor reviews
3.8★
Average rating after 90 days
0%
Of travelers read reviews before booking a hotel
0h
To your first new review after checkout
The hotel review problem

Guests choose hotels by reviews
and OTAs rank you by them.

81% of travelers read reviews before booking. TripAdvisor, Google, and Booking.com all surface higher-rated properties first. Every week without a review strategy is a week your competitors are climbing above you.

01

Happy guests check out and forget

Guests leave satisfied — then the taxi arrives, the flight beckons, and the review never gets written. Fewer than 5% leave one unprompted. The window closes at checkout.

02

One unhappy guest can cost 50 bookings

A single 1-star review on TripAdvisor can suppress your property in search results for months. Most hotels have no system to catch complaints before they go public.

03

Replying to OTA reviews is a full-time job

TripAdvisor, Google, Booking.com, Expedia, Hotels.com — keeping up with review replies across every platform without a unified inbox is practically impossible.

How ReviewGlow works for hotels

Set up in 10 minutes.
Reviews start arriving same day.

  1. 01

    At checkout, a review request goes out

    Connect your PMS (Opera, Mews, Cloudbeds) or upload your guest list. ReviewGlow sends a personalized SMS or email at checkout — while the stay is still vivid.

    Works with Opera, Mews, Cloudbeds, Lightspeed, and CSV exports.
  2. 02

    Happy guests go to TripAdvisor. Unhappy ones come to you.

    Our Experience Filter routes 4-5 star guests to your TripAdvisor or Google page. Anyone with a complaint lands in your private inbox — so you address it before it posts.

    Catches potential 1-star reviews before they go public.
  3. 03

    AI drafts the reply. You approve in one click.

    Every review gets an on-brand AI reply — referencing the room type, the occasion, or specific amenities they mentioned. Edit, approve, or auto-publish.

    Replies across TripAdvisor, Google, Booking.com, Expedia, and more.
Built for hotels & hospitality

Every tool your
property needs.

Review Generation

Checkout SMS & email automation

Send review requests at the moment of checkout — automatically. Works with your existing PMS. No manual steps, no front-desk reminders.

Reputation Protection

Experience Filter

Protect your TripAdvisor ranking. Guests who rate their stay 4-5 stars go to your review pages. Anyone with a complaint reaches your inbox first.

Unified Inbox

TripAdvisor, Google, Booking.com — one inbox

Manage every review from every OTA and platform in one tab. Never miss a new review or let a reply slip through the cracks.

AI Reply Agent

AI replies that mention the stay

Our AI reads each review and drafts a reply referencing the room type, amenities, or occasion — so responses feel personal and sincere.

GBP Management

Google Business Profile manager

Update your hotel hours, post photos of new amenities, and manage Q&A — without leaving ReviewGlow.

Website Widgets

Review widgets for your website

Embed your freshest reviews on your hotel website to reduce OTA dependency. Schema markup gets your stars showing in Google search before guests even click.
Hotel operators say

"Reviews used to be something that happened to us."

★★★★★
"We went from 120 TripAdvisor reviews to 490 in five months. Our property moved from position #14 to #3 in our city. Direct bookings are up 28%."
S
Sofia A.
GM, The Camellia Inn
Boutique Hotel · Savannah, GA
#3
TripAdvisor city ranking
★★★★★
"The Experience Filter saved us twice last month. We caught two very upset guests privately, resolved their issues, and they came back. Without ReviewGlow, those would have been 1-stars."
T
Tomas R.
Operations Director, Crestwood Suites
Extended Stay · Phoenix, AZ
0
public complaints in 90 days
★★★★★
"Our AI replies on TripAdvisor mention the exact room or amenity the guest referenced. Response rates are up, and guests keep commenting on how personal it feels."
D
Dana W.
Revenue Manager, The Meridian Group
Full-Service Hotel Group · Miami, FL
3×
review velocity increase
Frequently asked

Hotel operator questions.

We integrate with Opera, Mews, Cloudbeds, Lightspeed, and most major property management systems. You can also upload a CSV of guest names and phone numbers.

At or shortly after checkout. Timing is configurable: some properties prefer a request 2 hours after checkout, others prefer the morning after departure.

TripAdvisor, Google, Booking.com, Expedia, Hotels.com, and Facebook — all in one inbox. You can read and reply to all platforms without switching tabs.

Guests who rate their stay 4-5 stars are sent to your TripAdvisor or Google review page. Guests who rate it 3 stars or below land in a private inbox so your team can follow up before anything goes public.

Most hotels see their first new review within 24 hours. By day 30, a typical property adds 30-80 new reviews depending on occupancy.

No — a brief warm message at checkout is expected and appreciated. Our templates are branded, concise, and always include opt-out links. Response rates for hotel review requests typically run 12-18%.

Yes. You can configure the Experience Filter to route to any platform — or split traffic between TripAdvisor and Google based on your current needs.
Start growing your rating today

Your next 5-star review is
checking out right now.

Join hundreds of hotel operators who stopped hoping for reviews and started collecting them on autopilot. Setup takes 10 minutes. First reviews arrive same day.

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