ReviewGlow
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ReviewGlow for Auto Repair

Every great repair deserves a 5-star review.

ReviewGlow sends review requests automatically after every service — so customers who are relieved their car is fixed leave a Google review before they have even pulled out of the lot.

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Live review inboxAutopilot ON
K
Kevin R.Google
★★★★★

Honest diagnosis, fair price, done on time. I will never go to another shop.

6m ago
ReviewGlow autopilot — sending requests now
0%
Avg. increase in monthly Google reviews
3.8★
Average rating after 90 days
0%
Of car owners check Google before choosing a repair shop
0h
To your first new review after signing up
The auto repair shop review problem

Car owners trust the shop
with the most Google reviews.

85% of car owners check Google before choosing a repair shop. Trust is everything in auto repair — and online reviews are the fastest way to build it with people who have never met you.

01

Satisfied customers drive off and never review

After a successful repair, customers are just glad their car works. They mean to leave a review. Almost none do. The window closes the moment they leave your lot.

02

One angry customer can haunt you for months

A single 1-star — even from an unreasonable customer — can push your shop down in search results and cost you 5-10 jobs per week. Catching complaints privately is your only defense.

03

Distrust is the industry biggest problem

Auto repair has one of the lowest trust ratings of any service industry. The shops that win are the ones with visible, recent, and plentiful reviews that signal honesty and transparency.

How ReviewGlow works for auto repair shops

Set up in 10 minutes.
New customers start rolling in.

  1. 01

    After every service, a request goes out

    Connect your shop management software (Mitchell1, ShopWare, Tekmetric) or upload your customer list. ReviewGlow sends a personalized SMS or email when the job is closed out.

    Works with Mitchell1, ShopWare, Tekmetric, and any CSV export.
  2. 02

    Happy customers go to Google. Unhappy ones come to you.

    Our Experience Filter routes satisfied customers straight to your Google review page. Anyone with a complaint reaches your private inbox — so you resolve it before it posts publicly.

    Catches potential 1-star reviews before they go public.
  3. 03

    AI drafts the reply. You publish in one click.

    Every review gets a professional AI reply — mentioning the repair type, the turnaround, or what the customer highlighted. Sounds like you wrote it. Takes zero time.

    Replies across Google, Yelp, CarFax, and Facebook.
Built for auto repair & service shops

Every tool your
shop needs.

Review Generation

Post-service SMS & email automation

Send review requests automatically when a job closes. Works with your existing shop management software. No manual steps, no service advisor reminders.

Reputation Protection

Experience Filter

Protect your Google ranking. Satisfied customers go to your review page. Anyone with a concern comes to your private inbox first.

Unified Inbox

Google, Yelp, CarFax — one inbox

Manage every review from every platform in one tab. See rating trends, reply fast, and never miss a new review or a potential crisis.

AI Reply Agent

AI replies that mention the repair

Our AI reads each review and drafts a reply referencing the specific service, the turnaround time, or what the customer called out — so it reads as real and personal.

GBP Management

Google Business Profile manager

Update your hours, add photos of your shop and work, manage Q&A, and post service specials — all without leaving ReviewGlow.

Website Widgets

Review widgets for your website

Embed your freshest Google reviews on your shop website. Schema markup shows your star rating in Google search — right when car owners are looking for a trustworthy shop.
Auto repair shop owners say

"Reviews used to be something that happened to us."

★★★★★
"We went from 31 Google reviews to 204 in four months. I used to lose customers to the chain shop down the street because they had more reviews. Now we beat them by a hundred."
R
Ray M.
Owner, Mesa Auto Works
Independent Repair · Phoenix, AZ
+173
new Google reviews
★★★★★
"The Experience Filter is the smartest thing I have added to my business in five years. I catch upset customers privately, fix their problem, and they come back. Game changer."
D
Donna K.
Owner, Precision Auto Care
Full-Service Shop · Charlotte, NC
0
unresolved complaints in 90 days
★★★★★
"I connected Tekmetric on a Monday. By Thursday I had 14 new five-star reviews. My Google ranking jumped overnight. I cannot believe I waited this long."
C
Carlos V.
Owner, V&V Automotive
Import Specialist · San Diego, CA
14
new reviews in first week
Frequently asked

Auto repair shop owner questions.

We integrate with Mitchell1, ShopWare, Tekmetric, and most major shop management platforms. You can also upload a CSV of customer names and phone numbers.

When the repair order is closed — typically when you mark the job complete and the customer picks up their vehicle.

Customers who rate their experience 4-5 stars are sent to your Google review page. Customers who rate it 3 stars or below land in a private inbox so you can follow up before anything goes public.

Google (primary), Yelp, CarFax, and Facebook — all in one inbox.

No — customers who just got their car fixed are usually in a great mood and happy to help a shop they liked. Our templates are short, warm, and branded.

Most shops see their first new review within 48 hours. By day 30, a typical shop adds 10-35 new reviews depending on repair volume.

Absolutely — small shops benefit most because each new review has an outsized impact. Going from 15 to 50 reviews changes how you rank in Google Maps more than going from 200 to 235.
Start growing your rating today

Your next 5-star review is
pulling out of your lot right now.

Join hundreds of auto repair shops who stopped hoping for reviews and started collecting them on autopilot. Setup takes 10 minutes. First reviews arrive within 48 hours.

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