Review Sites
Connect all major review platforms (Google, Facebook, Yelp, TripAdvisor, etc.) in one place. The system automatically pulls in new reviews so your clients never miss feedback. Centralized monitoring saves hours every week.
Review Link
Generate a unique review request link your clients can share via SMS, email, or QR codes. The link routes customers through an optimized flow to maximize 5-star reviews. Designed to increase conversion rates effortlessly.
Experience Filter
Route positive and negative experiences differently. Happy customers are guided to public review sites, while unhappy customers are taken to private feedback. This reduces negative reviews and protects your reputation.
Thank You Page
After leaving a review, customers will land on a customizable thank-you page. Businesses can use this page for promotions or next-step calls-to-action. It improves customer engagement after the review process.
Private Feedback
Negative feedback goes into a private inbox instead of public review platforms. Clients can address issues internally before they escalate. This feature dramatically reduces public negative reviews.
Video Testimonials
Collect video reviews from customers through a simple link or QR code. Videos are stored in the dashboard and can be shared on websites or social media. A powerful way to build trust with authentic customer stories.
AI Review Suggestions
Help customers write better reviews with AI-generated suggestions. After rating their experience and optionally adding a note, the system generates a natural review text the customer can copy and paste directly on Google.
Custom Review Sites
Add any custom review platform beyond the standard ones. Whether it's niche industry sites or regional directories, businesses can include additional destinations in the review flow.
Custom Prompt
Customize how AI agents write responses or summaries using tailored prompts. Clients can set brand tone, style, and instructions. This ensures every automated action sounds human and on-brand.
Review Aggregator
Pulls all reviews from connected platforms into a single dashboard. Allows filtering, sorting, and responding directly from one place. Eliminates the need to jump between multiple sites.
Review Replies
Respond to Google and Facebook reviews directly from ReviewGlow. Use AI-generated replies or write your own. All replies sync instantly with the original platform.
Automated Campaigns
Automate multi-step review request sequences. Send scheduled reminders through email, SMS, or WhatsApp. Helps clients steadily grow reviews each month.
Email Requests
Send branded email review invitations in one click or in bulk. Templates are optimized for high conversion. All responses are tracked in your dashboard.
SMS Requests
Send personalized SMS review requests directly to customers. SMS has extremely high open rates, giving more consistent review flow. Great for appointment-based businesses.
WhatsApp Requests
Send review requests via WhatsApp for higher engagement and trust. Customers receive a direct message with the review link. Perfect for markets where WhatsApp is widely used.
Reminders
Automatically follow up with customers who didn't leave a review. Reminders increase review conversion by 30–50%. No manual chasing required.
Contact Lists
Store customer information in organized contact lists. Segment contacts for campaigns or automated flows. Makes managing review outreach much easier.
CSV Upload
Upload customer lists in bulk via CSV. Quickly start campaigns with hundreds of contacts at once. Ideal for onboarding new clients with large customer bases.
Opt-In Page
Generate a branded opt-in page where customers confirm communication permissions. Ensures compliance while growing a clean marketing list. Perfect for GDPR-friendly acquisition.
Statistics
Track review volume, response rates, campaign performance, and sentiment. Visual dashboards help businesses understand reputation trends. Insights guide smarter decisions.
Gamification SOON
Motivate staff to collect more reviews with leaderboards and achievements. Employees can track their impact in real time. Helps businesses gamify customer satisfaction efforts.
Sentiment Analysis
AI analyzes every review to understand tone and satisfaction trends. Shows clients what customers love and what needs improvement. Turns raw reviews into actionable insights.
Ranking Analysis
Monitor Google ranking movements for local keywords. See how reviews impact real SEO performance. Helps agencies prove ROI to clients.
Competitor Analysis
Compare your client's reviews, ratings, and ranking trends with competitors. Identify opportunities and weaknesses in the local market. Essential for agencies selling reputation services.
LLMs Analysis
AI transforms large volumes of customer feedback into clear insights. Automatically summarizes themes, issues, and opportunities. Ideal for multi-location brands and agencies.
Listing Management
Manage Google Business Profile information like hours, description, attributes, services, and more. Keep listings consistent and updated from one dashboard. Crucial for SEO and customer trust.
Google Posts
Create and publish Google Business Profile posts directly from ReviewGlow. Keep listings active and add promotions easily. Helps increase local visibility.
Google Photos
Upload photos to Google Business Profiles from within the dashboard. Keeps listings visually fresh and appealing. Great for restaurants, salons, hotels, and service providers.
Google Hours
Update store hours—including holiday hours—across all locations. Prevents customer confusion and keeps profiles accurate. Saves businesses from missed opportunities.
GBP Analytics
Track views, searches, and customer actions on Google Business Profile. Understand how customers find and interact with the business. Demonstrates the impact of reputation work.
Keywords Analysis
Monitor what search terms customers use to find the business. Provides insights on local SEO performance. Helps clients refine their marketing strategy.
Multi Locations
Manage multiple locations under one account. Each location can have its own reviews, analytics, and automations. Perfect for franchises or multi-branch businesses.
Location Managers
Assign managers to specific locations with limited access. Ensures control while empowering teams. Useful for franchises and agencies working with multiple businesses.
Notifications
Receive alerts for new reviews, feedback, or issues. Helps clients respond quickly and stay engaged. Keeps reputation protected in real time.
Unbranded Zapier App
Connect ReviewGlow to thousands of automations with Zapier. The unbranded version hides ReviewGlow entirely from your clients. Ideal for white-label resellers.
Automated Website
Instantly generate a fully optimized website directly from the business's Google Business Profile. The platform automatically builds the site with reviews, photos, business information, and schema structure already in place.
SEO Agent
Automatically responds to customer reviews using the right local keywords, services, and locations. This strengthens relevance signals for search engines.
GEO Agent
The GEO Agent uses review language and business data to generate and update a website and blog optimised for AI-driven discovery.
AI Agents History
Track all AI agent actions inside a dedicated activity log. Clients can see what tasks the AI handled and adjust behavior. This brings transparency and control to AI automation.
Review Posts
Turn positive reviews into branded social media posts. Publish them across platforms with a single click. Boosts social proof and engagement instantly.
Review Stories/Reels
Automatically convert reviews into vertical Instagram/Facebook stories or reels. Add animations and branded elements. Helps clients stay active on social media with zero effort.
Website Widgets
Display reviews on client websites using customizable widgets. Fresh, real reviews improve conversions and trust. Installable in minutes with simple embed code.
Rich Snippets & Schema
Add review schema markup to client websites. Helps Google show star ratings in search results. Improves click-through rates and visibility.